Contact
Talk to an engineer, not a script
Tell us what you run and what is going wrong, and you will get a straight answer about whether we can help and what it would take. If you need something we do not do, we will say so.
Send a request
What are you trying to solve?
The more you tell us about the environment, the more useful the first reply will be. Nothing here is a commitment, and we do not add you to a mailing list.
Before you write
Answers to the two questions we get most
How much does managed IT cost?
It is per user and per covered system, and it depends on scope — how many sites, what coverage hours, how much of the environment needs work first. We quote after an assessment rather than over the phone. Colocation is different: those rates are published on the pricing page, and you can price a rack yourself on the quote builder.
Do you take over from another IT provider?
Regularly, and we handle the transition. That usually means auditing what is there, documenting it, correcting anything insecure, and agreeing an orderly handover with whoever is leaving. Environments abandoned mid-transition are the single most common source of avoidable incidents, so we plan the cutover rather than improvising it.
Something already on fire?
For an active incident, call rather than write. Our NOC is staffed around the clock and critical response is 15 minutes.